F.A.Q. PDF Print E-mail

Q:    How does the application process work? 
A:    Our policy in regards to new members is first come, first served. You should receive a confirmation e-mail within one week of submitting your online application. If you do not, please contact the This e-mail address is being protected from spambots. You need JavaScript enabled to view it to make sure you application was received.

 If your application is accepted and your reference check is positive AND there are rooms available for you, we will contact you to begin the room tour process.  Understand that you will not automatically  receive a room in co-op simply because your application is accepted - your receiving a room also depends on availabilty and this will depend on how many people applied before you. Before you go on an in-person house tour, we suggest you do a 'virtual' tour online to determine your top three house choices. If you are out of Kingston at the time you are contacted to begin the room selection process, you can select your room from the online virtual tour.

Q:    When do I first need to make a payment?
A:    Once you have completed the room tour process and have selected a room you will be sent what is called a 'letter of confirmation.' You will have 10 business days to return this letter along with your $450.00 deposit. You will not have to make any further payments until you sign your membership contracts upon arrival in September or January and receive your Fall or Winter invoice. Visit our Fees page for further information and to calculate how much you will pay in total.

Q.    Can I choose my housemates?
A.    You can make a request to live with specific people on your application. We will try to accomodate you as best as possible based on room availability.  Co-op is a fantastic way to meet new people and we hope if you are applying that you are interested in taking advance of this opportunity.

Q.    Can I share accomodation with someone?
A.    Yes, shared accommodation is possible. Please inquire with the office.

Q.    Am I allowed to smoke? What about pets?
A.    There is no smoking allowed anywhere on co-op property. Pets are allowed, so long as they have no fur or feathers (for allergy reasons).

Q.    Can I bring my own furniture?
A.    If your room is on the ground floor or second floor you are welcome to bring your own furniture provided you inform the office at least 6 weeks prior to your move in date. If your room is a third floor or attic room you are required to use all of the furniture provided by Co-op.

Q.    What furniture will Co-op provide?
A.    Co-op will provide you with a single box spring and mattress, a dresser, a desk and a desk chair. You may also find a bookcase or mirror in your room but these items are not guaranteed. You may request some or all of these items to be removed from your room if you live on a ground floor or second floor room and give due notice to the office.

Q.    Where can I wash my laundry?
A.    The co-op has discount laundry available in three locations: $1.00 to wash, $0.75 to dry.

Q.    I have special diet requirements. Can I still use the meal plan?
A.    The meal plan can accomodate vegetarians and provides enough variety to satisfy even picky eaters. If you're concerned about the meal plan, you need to contact us to discuss your particular needs before choosing your room. Please understand that if you accept a room in a meal plan house that you will not receive discounted meal plan fees due to personal dietary requirements.

Q.    I have a car. Where can I park it?
A.    Parking is available to co-op members at a rate of $86.40/term. Parking is offered on a first come, first served basis so please let the office know as soon as possible if you require a parking spot.

Q:   Is internet included in the cost of my room?
A:    If you chose to live in 397 Brock Street, phone, internet and cable television come prepared for the house and each housemate pays $125 for these services for an 8-month lease. Co-op has no role in the organisation of phone, internet and cable for the other houses. Typically housemates get together the first week of September/January to make these arrangements and then split the cost equally.

Q.    My question hasn't been answered here. What should I do?
A.    Come down to the office during office hours, email us with your question, or call us.

 
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